FAQ
How do I buy a PC from you?
Since we’re under 18, we cannot process orders directly through the website at this time. Instead, please email us at undergroundcustompc@gmail.com to place an order.
Where do you ship?
We currently ship anywhere in the USA! Shipping costs vary depending on the size and weight of the build.
What if my PC arrives damaged?
We take extra precautions when packaging and shipping our PCs, but if anything happens, reach out to us immediately at our email, and we’ll work to fix the issue as best as we can.
Do you offer refunds or returns?
At this time, we do not offer returns due to financial constraints. However, if you experience any issues, we provide full customer support and will help resolve any problems.
What kind of PCs do you build?
We specialize in budget gaming PCs starting at $400, designed to play the latest games at great settings while keeping costs low.